Frequently Asked Questions
If you cannot find your question here, do not hesitate to contact us via our contact page .
How long is the expected delivery time for my order?
Information on the estimated delivery time can be found in our shipping conditions.
Which location will my order be shipped from?
Our products are stored in various warehouses around the world . Your order will be shipped from the nearest warehouse to ensure the fastest possible delivery.
Which payment options can I use for my purchase?
We offer everything .
- PayPal
- Credit card (Visa, Mastercard, American Express, Maestro, UnionPay)
- Apple Pay
- Google Pay
- Amazon Pay
- Klarna (instant transfer and invoice)
- EPS
If you are missing a payment option, please let us know and we will look into adding it, provided it meets our security standards .
How does the money-back guarantee work?
We want you to be happy with your purchase ! That's why we offer you a return option within 14 days . If you are not satisfied or want to return the product for any other reason, you will receive a full refund . We are always here to help you with any questions or problems - so don't hesitate to contact us !
You can find more detailed information on our cancellation page .
Do you have any further questions or concerns?
We are here for you! Just write to us using the contact form on our contact page . Your concerns are important to us and we look forward to helping you.
